Privacy Policy
Effective Date: 23/03/2025

At FinRex, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any details you provide when filling out forms or contacting us.

• Financial Information: If you apply for our services, we may collect financial details relevant to mortgage or loan applications.

• Technical Data: IP address, browser type, device information, and cookies to enhance website performance and user experience.

• Communication Data: Records of interactions via email, chat, or phone for customer support and service improvements.

2. How We Use Your Information

We use the collected data to:

• Process loan applications and financial services.

• Improve our website’s functionality and user experience.

• Respond to inquiries and provide customer support.

• Send updates, newsletters, or promotional content (only with your consent).

• Comply with legal and regulatory requirements.

3. How We Protect Your Information

We take security seriously and implement industry-standard measures to protect your data, including:

• Secure servers and encryption techniques to safeguard sensitive information.

• Restricted access to personal data, ensuring only authorized personnel can access it.

• Regular security audits to prevent unauthorized access, breaches, or fraud.

4. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share data with:

• Trusted Lenders & Financial Institutions: When required to facilitate mortgage or loan applications.

• Legal Authorities: If necessary to comply with regulations or legal obligations.

• Third-Party Service Providers: For website analytics, customer support, or marketing services (only when necessary and under strict confidentiality agreements).

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve browsing experience and website functionality.

• Analyze website traffic and user behavior.

• Personalize content and advertisements (where applicable).

You can modify your browser settings to disable cookies, but some website features may not function properly.

6. Your Rights & Choices

You have the right to:

• Request access to your personal data.

• Correct or update any inaccurate information.

• Withdraw consent for marketing communications.

• Request deletion of your data, subject to legal and contractual obligations.

To exercise these rights, please contact us at info@finrex.com.au.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies before providing any personal information.

7.1 Third-Party Content Attribution

To enhance user experience, our website includes images, animations, and icons sourced from third-party platforms. We ensure that all content used complies with licensing requirements.

7.2 Image Attribution

Our homepage hero section slider contains three images sourced from Unsplash. These images are used under Unsplash’s free license, which requires attribution:

• Image 1 – Photo by Tyler Franta on Unsplash

• Image 2 – Photo by Scott Graham on Unsplash

• Image 3 – Photo by Jakub Żerdzicki on Unsplash

Our Contact section of all the pages contains one image sourced from Unsplash. This image is also under Unsplash’s free license, which requires attribution:

• Image  – Photo by Priscilla Du Preez 🇨🇦 on Unsplash

7.3 Animated GIFs & Icons

We have also used six animated GIF files and four icons from Freepik under its free license, which requires attribution:

• Animated GIFs by Freepik 

• Icons by Freepik 

All other website content, including text, structure, and design, has been created by FinRex and is protected under applicable copyright laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any modifications will be posted on this page with the updated Effective Date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: